![]() It also considers Medicare with or without Secondary Insurance (Galiana & Haseltine, 2019). ![]() Another positive point is the cost covered by commercial or private insurances. It provides 18 states and 28 cities locations and serves babies and pediatric patients, family medicine, and geriatric patients, whereas the response time is 1-2 hours (Galiana & Haseltine, 2019). The first is characterized by mobile urgent care service for home calls. Strengths are accessibility and variety of treatments. 22% of requests are pediatric, 45% of patients seek general treatment, 38% are older adults, and about 8% of requests appear due to urgent cases. Melton (2020b) claims that “DispatchHealth visits will typically cost patients with insurance $50 or less, patients without insurance spend an average of $200-$300, nearly ten times less than the average ER visit, which the Healthcare Cost Institute estimates to be around $2,000.” Target Audience varies in accordance with claims and patient’s diseases. According to Melton (2020a), this type of medical organization attracts investors, considering home care as a tool to regulate growing healthcare spendings. Dispatch Health has raised a total of $203.2M in funding over four rounds (DispatchHealth, n.d.). These are Optimum Ventures, Echo Health Ventures, Venture Round Alta Partners, Questa Capital Management (DispatchHealth, n.d.). The organization’s funding comes from different lend investors and enterprises. By ordering the service in the app or by phone, the patient can expect a doctor’s visit as soon as possible. In case of acute respiratory illness, fever, limited mobility with neurological pain, increased blood pressure, allergic reactions, calling a doctor at home is the most convenient way to get aid (What We Treat, n.d.). The center specialists carry out the necessary medical procedures and manipulations: the setting of droppers, injections, and dressings, physiotherapy procedures at home (What We Treat, n.d.). Both adults and children’s doctors work and go home in the clinic. In the multidisciplinary medical center “DispatchHealth,” medical services at home are provided by doctors who are qualified in various fields of medicine and are ready to conduct a wide range of medical procedures and examinations at home convenient for the patient. The company employs doctors – professionals with vast practical experience in the treatment of various diseases. The Clinical Leadership Team is equipped with a VP of Medical Affairs/Medical Director, VP of Medical Affairs, Advanced Care, SVP Operations, Senior BP, Advanced Practice, and a host of Nurse Practitioners strategically positioned across the country (DispatchHealth, n.d.). The company provides diagnostic, therapeutic, and preventive care in most medical specialties following modern science’s latest achievements. The Market Leadership Team incorporates a VP of Growth, 3 Regional Market Directors, and a group of 7 Market Directors (DispatchHealth, n.d.). There are also several leadership team positions such as Chief Growth Officer, Chief Provider Strategy and Solutions Officer, VP of Enterprise Optimization, and VP of Strategy (DispatchHealth, n.d.). The team consists of several positions, performed by co-owners Mirjam Nilsson and Jens Martensson, the surgeon August Berggren, sales Ian Karlsson and Chief Financial Officer Victoria Nilsson. The medical company “DispatchHealth” is managed by a group of professional and experienced managers with extensive experience in various areas. DispatchHealth has a novel business structure, including a management organization, a business, and a clinical leadership team. The “DispatchHealth” co-founders aim to establish the unified, available, advanced care delivery by providing reliable medical care in the home while reducing additional expenses. The organization was created in 2013 by Dr. Moreover, one of the purposes of offering on-demand medical treatment is diminishing additional emergency room appointments and hospitalizations and lessening healthcare system costs.
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